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Password reset self-service capabilities
In this section, we configure the password reset capabilities of Azure AD to reduce support costs and 24/7 availability. We use no restrictions on the service and we require just one verification option to reset the password:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/b544f817-7ef2-4eba-8fda-f234fbb6e944.png?sign=1738976314-kV0RBRyC4rfcmv2zcPndvMkVTCCSi9Wp-0-875d01d542d20181599b5fa1bc8ce218)
Password reset - Properties dialog to select the activation options
To verify the reset, we use several methods:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/d08719a8-667b-48dd-a6aa-82e3420ed80d.png?sign=1738976314-NCYSN8vfrJTATkKlnGsAEeLtvkrp5l7Q-0-81aeef7d0a9305a0a2bc3dd5a011190c)
Password reset - authentication options
The next option we activate forces the user to register:
![](https://epubservercos.yuewen.com/1A2C27/19470381808825406/epubprivate/OEBPS/Images/48184f13-684d-4c4a-b7d7-8b9985287653.png?sign=1738976314-e0ilLuz2LZx7fFSNMPcvvUf8coeGARmR-0-723535dc2b7505e86be24ba2b8fde50e)
Password reset - Registration requirement and confirming choices
Next, we configure the related notifications.